Multi-Department Patient Queue Routing & Care Plan Safety
Queue patients to multiple departments simultaneously right from the Queue Console, with flexible Sequential and Parallel routing modes and automated care plan safety protection.
Multi-Service Point Queue Routing
New FeatureSend a patient to multiple departments simultaneously directly from your Queue Console, eliminating manual room-by-room re-queueing.
Sequential Mode (Step-by-Step Pipeline)
SequentialSet a multi-step sequence (e.g. 1. Triage ➔ 2. Laboratory ➔ 3. Consultation ➔ 4. Pharmacy). Patients automatically advance to the next recommended room as each department completes service.
Parallel Mode (Concurrent Workflows)
ParallelQueue a patient to multiple departments at once (e.g. Laboratory + Pharmacy + Billing). Whichever department becomes free first can call and attend to the patient without blocking other parallel queues.
Care Plan Override Safety Overlay
SafetyA smart warning dialog pops up if a staff member attempts a transfer that omits or bypasses pre-scheduled care steps created by colleagues, displaying full pipeline details and clinician attribution.