v2.3.5 August 6, 2026Enhancements & Fixes

Mandatory Skip Reasons, Priority Care Badges & Queue Refinements

Resolved an issue with adding service points to TV displays, introduced mandatory patient skip reasons, added persistent Priority care badges, and improved queue tab navigation.

AfyaFlow Product Team
AfyaFlow Product TeamQueue Management Systems

Key Release Highlights

Fix for Adding Rooms to TV Displays

Fix

Resolved an error that prevented some service points or consultation rooms from being assigned to TV display screens in facility waiting areas.

Mandatory Skip Reasons & Transparency

Queue Tool

When skipping a patient, staff choose from preset reasons or type a custom note. The reason is clearly shown on patient cards in the Skipped Queue list.

Priority / VIP / Emergency Care Status

Priority

Flag emergency or VIP patients as Priority. Priority patients jump to the top of every queue for that visit, marked with a bold red "PRIORITY" badge.

Seamless Queue Tab Switching & Room Status Badges

Navigation

The main queue view now updates smoothly when clicking between Waiting, Skipped, and Served tabs, showing clear badges like "🔒 In Service at [Room]" when a patient is being seen elsewhere.

Accurate Served Patient Counts

Accuracy

Daily served patient counts now accurately track unique room visits without double-counting when a patient is seen more than once at the same station during a visit.

Detailed Breakdown & Clinical Impact

1. TV Display Room Assignment Fix

We fixed an issue where certain service points could not be assigned to facility TV screens. Waiting room TV displays now refresh room lists automatically and broadcast patient calls in real time.

2. Mandatory Skip Reasons for Team Transparency

When a staff member skips a patient in line, the system prompts them to pick a reason (e.g. "Patient not present when called" or "Sent to Triage first") or type a custom note. This helps colleagues on other shifts understand why a patient was passed over.

3. Priority Care Flagging (STAT / Emergency Patients)

Staff can mark emergency or high-priority patients as Priority from any room. The red PRIORITY label moves with the patient to the top of every room queue during that visit, then clears automatically when the visit ends.

4. Is Anything Required on Your End?

None! These improvements have already propagated automatically to your workstations—no manual updates or re-logins required.

💬 Action Required: None. The changes have already propagated automatically to all facility workstations. Propagated